- At CI&T, we help large enterprises transform the potential of AI into real business impact with AI Deployment, AI-native execution, and tech-integrated business solutions.
- With 30 years of experience in technological transformation, we accelerate innovation with expertise in Agentic SDLC, Application modernization, Data & AI, Martech and Business strategy.
- We are 8,000 CI&Ters across more than 25 countries, collaborating to build solutions with real impact. AI is already part of how we work, evolve, and innovate every day.
Responsibilities
- Evaluate existing Salesforce org configuration, integrations, and data model.
- Identify technical gaps, scalability issues, and “quick-win” improvement opportunities.
- Define target-state recommendations for global rollout (Sales, Service, Opportunity Management).
- Partner with the Data Strategist to align CRM and MDM approaches.
- Support documentation of sequencing, dependencies, and technical risk log.
Qualifications
- 6+ years Salesforce experience (Sales Cloud essential; Service Cloud a plus).
- Strong understanding of global rollout strategies and org consolidation.
- Hands-on ability to analyze configuration and provide architecture-level insights.
- Experience engaging with business stakeholders and translating requirements into actionable recommendations.